WooCommerce Warranty and Return system plugin allows customers to raise request for product return or claim the warranty for faulty product. Admin can manage and close all warranty and return request with easy to manage admin interface. Shop owner can also get insight in to cost occurred due to returns/faults using reports.

Front End Features:

• Display Product warranty details on Product landing page
• Easy to create warranty/return request from order history page
• Facility to attach zip file for fault details
• Request Link for individual product in case of single order with multiple items
• Warranty request history
• Guest order warranty request
• Track progress of request
• Add comments for admin or view comments from admin for each request
• Request quote if product warranty is expired

Admin Features:

• Define your own warranty status according to your workflow
• Set the predefined warranty/return reasons for customers
• Predefined warranty form for easy submission
• Custom request form generator
• Receive notifications on email for each request
• Define product receivable address/service center address
• Customizable Email template for notifications and alerts
• Admin can also generate warranty request by selecting customer order
• Manage warranty request easily from admin
• Sorting of warranty request by status, date and order #
• Define warranty period in days/months/weeks
• Add notes for each request handling process for internal use
• Facility to add cost associated with each return/warranty request
• Comment log for each request
• Report- warranty request by month
• Report- warranty request by year
• Report- warranty request by product
• Report- warranty request processing cost

Update History

• 10-04-2024
  

  - Compatibility with Wordpress 6.5.2 version.
  - Compatibility with WordPress default theme.
  - [Feature] Updated a new design for the details page and form.
  - [Feature] Updated dashboard Report.
  - [Feature] Update Report Module(Added new report with filter)
  - [Feature] Update Request and Quotation Form design.
  - [Feature] Update Mail Notification.
  - [Fixed]   Form Validation Issue.
  - [Fixed]   Fixed Expired Warranty Return period Issue.
  

• 14-03-2024
  

  - Compatibility with Wordpress default theme.
  --[Feature] Updated a new design in the details page and form.
  - [Feature] Updated dashboard design with Report.
  - [Feature] Added Customizable Mail Notification for every action.
  - [Feature] Localization(Language,Date format and currency).
  - [Feature] Updated Report Module.
  - [Feature] Update Request form design.
  - [Fixed] Gui issue.
  

• 01-02-2024
  

  - Compatibility with Wordpress 6.4.3 version.
  - Compatibility with PHP 8.2 version.
  - Compatibility with Woocommerce version 8.5.1
  - Compatibility with WordPress default theme.
  - [Fixed] Report module bug list.
  - [Fixed] Gui issue.
  - [Fixed] minor bug.
  

• 22-07-2020
  

  - Wordpress 5.4.2 Compatibility.
  - [Fixed] Gui issue.
  - [Fixed] Field validation issue.
  - [Fixed] Date and Time issue.
  

• 08-01-2019
  

  - - Wordpress 5.0.2 Compatibility.
  

• 01-06-2017
  

  - [Feature] Plugin licence key registration.
  

• 03-05-2016
  

  - Compatibility with Wordpress version 4.5.1
  - Compatibility with Woocommerce version 2.5.5
  - Compatibility with PHP 7
  

• 01-01-2016
  

  - [Feature]- Compatibility with Wordpress version 4.4.
  - Compatibility with Woocommerce version 2.4.12.
  

• 29-09-2015
  

  - Compatibility with Wordpress version 4.3.1.
  - Compatibility with Woocommerce version 2.4.7.
  

• 29-04-2015
  

  - Show or hide warranty period on product detail page.
  

• 02-04-2015
  

  - Added warranty options for variable product.
  - View warranty time in product detail page.
  - Added warranty validity time in order detail page.
  

• 01-02-2015
  

  - Initial Plugin release